EDUCATION IS THE ANSWER!
This page is to help our members manage their PSN subscriptions and to answer some common questions regarding list etiquette. Please select the question you have below.
This is occurring because a member of the PSN Support List has their email client to sent to send emails as HTML. That member needs to send their emails to the list as plain text, not HTML.
HOW TO CHANGE MY SETTINGS TO BE IN PLAIN TEXT ONLY IN OUTLOOK:
If you are using Outlook, make sure that Outlook is set to send emails as plain text. To find this setting, on the Outlook menu bar Tools/Options and select the Mail Format tab. In Message format, verify plain text is selected in compose in this message format.
HOW TO CHANGE MY SETTINGS TO BE IN PLAIN TEXT ONLY IN OUTLOOK EXPRESS:
If you are using Outlook Express, make sure that Outlook Express is set to send emails as plain text. To find this setting, on the Outlook Express menu bar Tools/Options and select the Send tab. In the Mail Sending Format, verify Plain Text is selected.
HOW TO TURN OFF YOUR "AUTOMATIC QUOTING" IN OUTLOOK:
If you are using Outlook, make sure that Outlook is set not to prefix each replied or forwarded line with a character and not to include the original message in the reply. To find this setting, on the Outlook menu bar Tools/Options/Email Options Button and verify that "on replies and forwards" section does not have prefix selected, "prefix each line with" is grayed out and "when replying to a message" that "do not include original message" is selected.
HOW TO TURN OFF YOUR "AUTOMATIC QUOTING" IN OUTLOOK EXPRESS:
If you are using Outlook Express, make sure that Outlook Express is set not to include the message in the reply. To find this setting, on the Outlook Express menu bar Tools/Options/Send Tab and verify that include messages in reply is not checked.
TO UNSUBSCRIBE FROM THE PSN MAILING LIST, PLEASE SEND AN E-MAIL TO:
firstname.lastname@example.org and put UNSUB in the subject line.
This will be taken care of as soon as possible for you.
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